We can help you use and understand your online Universal Credit Journal, how to make entries and upload evidence.

If you have been turned down for a benefit,  our support team can give you assist you every step of the way with mandatory reconsiderations, appeals and tribunals.

If you need to change to different benefits, but worried how you are going to cope financially during the waiting period, we can help you access advances and help you to budget until you receive your first payment.

We work closely with Deal Area Foodbank and can issue evouchers for food and household items during this time.